Customer & sales
Customer timeline
A chronological view of all events, messages, orders, and interactions associated with a customer.
How to use
See the exact order in which conversations, purchases, campaign engagements, and team notes took place.
Example
A customer first comments on a collection post, then asks a product question, and later places an order.
Not to be confused with
Chronological order does not prove that an earlier event directly caused a later purchase.