Starter
Previous price: 8.700 ₺
6.700 ₺/ mo
Billed monthly.
Manage customer messages, sales opportunities and team tasks together.
Start for freeChoose the plan that fits your needs.
Growth
Previous price: 17.500 ₺
13.500 ₺/ mo
Billed monthly.
Connect store data to your campaigns and improve sales follow-up with Automations and an AI assistant.
Start for freeAdvanced
Previous price: 29.000 ₺
22.500 ₺/ mo
Billed monthly.
Manage your growing operations with Copilot, custom AI Employees and flows across channels.
Start for freeEnterprise
Custom solution
Priced according to your needs.
Let's define the scope that fits your campaign, automation and AI needs.
Contact us*Prices are in ₺ and exclude VAT. Annual prices show the monthly equivalent.
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See the features you need alongside the coverage of each plan.
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| Features | Starter | Growth | Advanced | Enterprise |
|---|---|---|---|---|
| Communication channels | ||||
| WhatsApp connectionManage WhatsApp messages alongside customer history in your communication center. | Included | Included | Included | Included |
| Instagram DM connectionSee Instagram direct messages alongside other customer conversations on one screen. | Included | Included | Included | Included |
| Facebook Messenger connectionReply to Messenger conversations from your unified Inbox. | Included | Included | Included | Included |
| Live Chat connectionTrack conversations from your website in your team's shared communication workspace. | Included | Included | Included | Included |
| Inbox and reply tools | ||||
| Unified InboxManage WhatsApp, Instagram, Messenger and Live Chat messages together. | Included | Included | Included | Included |
| Assign conversations to team membersAssign each customer conversation to the right team member so ownership is clear. | Included | Included | Included | Included |
| AI reply suggestionsChoose from reply suggestions based on the conversation history. | Included | Included | Included | Included |
| Customer timeline | ||||
| Chronological customer historySee a customer's conversations and interactions in one chronological feed. | Included | Included | Included | Included |
| Orders in the customer timelineSee store orders in the relevant customer's history. | Not included | Included | Included | Included |
| Campaign button click historyTrack WhatsApp campaign interactions in the customer timeline. | Not included | Included | Included | Included |
| CRM, Contacts and segments | ||||
| Unified customer profileBring customer information from different channels together in one contact profile. | Included | Included | Included | Included |
| Kanban sales stagesTrack opportunities through New, In Conversation, Proposal Sent and outcome stages. | Included | Included | Included | Included |
| Segments by tag and channelGroup customers by their tags and the communication channels they came from. | Not included | Included | Included | Included |
| Automations and customer journeys | ||||
| Visual automation editorBuild a flow's triggers, conditions and steps with the drag-and-drop editor. | Not included | Included | Included | Included |
| Abandoned cart remindersStart a reminder after a cart is abandoned, using the timing and channel rules you define. | Not included | Included | Included | Included |
| Follow-up flows across channelsPlan WhatsApp, Instagram, Messenger and email steps within the same journey. | Not included | Not included | Included | Included |
| WhatsApp Marketing | ||||
| Bulk WhatsApp campaignsCreate campaigns for your audience through the WhatsApp Business API. | Not included | Included | Included | Included |
| 24-hour rolling window limit trackingTrack usage of Meta's sending limit across the rolling window. | Not included | Included | Included | Included |
| Resume automatically when capacity becomes availableLet queued campaign messages resume where they left off when the sending limit allows. | Not included | Included | Included | Included |
| Meta marketing and ad tracking | ||||
| Meta ad account connectionConnect Meta Business and your ad account to CREATO's marketing workspace. | Not included | Included | Included | Included |
| Import Meta Lead Ads records into CRMAutomatically bring information from Facebook and Instagram lead forms into your CRM. | Not included | Included | Included | Included |
| AI ad trend and anomaly alertsUse AI analysis to review changes in spend and conversion trends that need attention. | Not included | Not included | Included | Included |
| E-commerce connections | ||||
| Shopify store connectionConnect Shopify product, order and customer data to CREATO. | Not included | Included | Included | Included |
| ikas store connectionConnect product, order and customer data from your ikas store to CREATO. | Not included | Included | Included | Included |
| AI Employees and chat assistant | ||||
| Ready-made AI Employee catalogChoose a specialist role from the ready-made employee catalog to suit your needs. | Not included | Included | Included | Included |
| AI chat with customer contextLet the assistant prepare replies using customer profiles, orders and interaction history. | Not included | Included | Included | Included |
| Create custom AI EmployeesDefine a new AI Employee with a role and area of expertise that fit your business. | Not included | Not included | Included | Included |
| Copilot and decision support | ||||
| End-of-day summarySummarize the day's conversations, new leads, open tasks and campaigns. | Not included | Not included | Included | Included |
| Ask questions about platform data in natural languageGet answers about sales and campaign data using your platform's context. | Not included | Not included | Included | Included |
| Copilot Approval DeskApprove or reject suggestions; critical actions proceed with human approval. | Not included | Not included | Included | Included |
| Scheduled Copilot analysisRun routine analyses at set times with Copilot Jobs. | Not included | Not included | Included | Included |
| Overview and operational metrics | ||||
| Conversation, lead and contact metricsSee total conversations, new leads and new contacts in your overview dashboard. | Included | Included | Included | Included |
| Channel distribution chartSee how conversations are distributed across WhatsApp, Instagram, Messenger and Live Chat. | Included | Included | Included | Included |
| Tasks & Calendar: task tracking | ||||
| Create tasks manuallyCreate tasks for customer follow-up and team work. | Included | Included | Included | Included |
| Link tasks to contacts or leadsAdd follow-up work to the context of the relevant customer or sales record. | Included | Included | Included | Included |
| Tasks & Calendar: scheduling and follow-up | ||||
| Monthly, weekly and daily calendar viewsReview follow-up plans and task dates in different calendar views. | Included | Included | Included | Included |
| Follow-up plans linked to contactsSchedule follow-up work, such as customer calls and reminders, in the calendar. | Included | Included | Included | Included |
CREATO AI / Pricing
Frequently asked questions
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Bring your channels, campaigns, and sales processes together with CREATO.