Skip to content
AI Employees

A dedicated employee for repetitive tasks

Define roles, knowledge bases, and available capabilities. Let your AI employees draft work while critical decisions route to human review.

Tailor by role

Define what they do and where they stop

Instead of forcing one assistant into every task, assign task-specific knowledge, tools, and operational boundaries.

CREATO / AI EmployeesExample view
Campaign Analysis AssistantRole configuration
Task: Summarise weekly performanceDefined role
Deliverable: Performance reportMonday delivery
Active Role
Knowledge SourcesExample view
Accessible DocumentsCompany memory
Product guide / Support documentationPDF and docs
Brand voice: Professional & FriendlyCommunication tone
Sources connected
Capability PermissionsExample view
Security & PermissionsAccess control
Report generation: EnabledInternal analysis tool
Send external messages: Not permittedExternal access disabled
Critical actions: Human approval requiredControlled execution
Permissions bounded
Execution HistoryExample view
Scheduled TaskMonday 09:00
Output: Weekly campaign summaryDraft prepared
Status: Pending reviewAwaiting manager approval
Pending review
CREATO / AI EmployeesExample view
Campaign Analysis AssistantRole configuration
Task: Summarise weekly performanceDefined role
Deliverable: Performance reportMonday delivery
Active Role
How it works

Define the task, evaluate the output

Set clear expectations; integrate generated work directly into your team flow.

Role
Expected output

01 — Define the role

Specify the role and the deliverable you want the employee to produce.

Product guide
Brand voice

02 — Connect knowledge

Select relevant knowledge repositories required for the task.

Capability
Approval rule

03 — Define permissions

Set available capabilities and human approval boundaries.

Run task
Pending review

04 — Review results

Trigger the employee; inspect deliverables and execution history.

CREATO / AI Employees

Frequently asked questions

The CREATO Platform

There is more to the customer journey than one channel.

Copilot
ReportsLast 7 days
Recovered carts
€0,000▲ 18%
37 orders
First response time
0s▼ 64%
33 s the week before
Conversations answered
0,000▲ 9%
71% by an AI Employee
See priorities, make decisions with confidenceReview daily briefings; evaluate and approve AI-recommended actions with complete control.
CREATO Agent
CModa Atelier
Hi Ayse, two items are still in your basket.
Linen Shirt · €38
Tap to finish your order.
Complete Order

WhatsApp · just now

From discovery to checkout assistanceAnswer product inquiries, verify real-time inventory, and capture inbound sales opportunities 24/7.
Automations
AutomationProposal follow-up · Example flow
New lead receivedMeta form → CRM
Proposal sentCRM stage updated
Wait 3 daysStop if the customer replies
Send a reminderContinue the proposal conversation
Put structured workflows on autopilotCombine events, granular conditions, scheduled delays, and actions in one reliable visual builder.
Tasks & Calendar
Sales Pipeline16 new leads this week
New8
Deniz Arslan
€1,240
Selin Toprak
€890
In Progress5
Kaan Bulut
€2,400
Nil Yalcin
€650
Quoted3
Ozan Erdem
€3,120
Complete visibility over who does what, and whenLink tasks to customer profiles; schedule assignees, priorities, and calendar deadlines.

Configure employees tailored to your team’s workload

Set roles, knowledge, and permissions; let’s review the first deliverable together.