Skip to content
Messenger + CREATO

Centralize Facebook Page Messenger customer conversations.

Bring Facebook Messenger inquiries into your shared inbox. Combine team responses with customer purchase history.

Start 7 Days FreeHow it works
Connected customer care

Deliver structured customer care across Facebook Page chats.

Integrate Facebook dialogues with your team’s pipeline follow-up.

CREATO / InboxSample view

Messenger thread

Customer: When does the sale end?
Source: Facebook Page
Assigned to Dennis
Omnichannel inbox
CREATO / ContactsSample view

Emma Miller

Matched via email
Previous purchases: 2
Support notes: VIP buyer
Context ready
CREATO / AutomationsSample view

Messenger triage

Trigger: Inbound chat
Check topic: Returns & sizing
Route to Support queue
Routing active
CREATO / TasksSample view

Follow-up task

Task: Send replacement quote
Contact: Emma Miller
Due: Tomorrow
Task logged
CREATO / InboxSample view

Messenger thread

Customer: When does the sale end?
Source: Facebook Page
Assigned to Dennis
Omnichannel inbox
CREATO / Messenger

Frequently asked questions

CREATO Platform

Explore products that complete this setup

Unified Inbox
Inbox12 open conversations
AllAssigned to meAwaiting reply
Ayse Yildiz2mWhen will my order ship?
Mert Kaya9mDo you have this in a large?
Elif Demir24mI opened a return request
Burak Sen1hCan I pay on delivery?
Last order #1042 · €38 · In transit
Every conversation on one screenAssign, reply to, and track message history across all connected communication channels.CRM
Sales Pipeline16 new leads this week
New8
Deniz Arslan
€1,240
Selin Toprak
€890
In Progress5
Kaan Bulut
€2,400
Nil Yalcin
€650
Quoted3
Ozan Erdem
€3,120
Clear next steps for every sales opportunityTrack pipeline stages, rep ownership, and customer context right inside the deal record.Automations
AutomationProposal follow-up · Example flow
New lead receivedMeta form → CRM
Proposal sentCRM stage updated
Wait 3 daysStop if the customer replies
Send a reminderContinue the proposal conversation
Put structured workflows on autopilotCombine events, granular conditions, scheduled delays, and actions in one reliable visual builder.Contacts
ContactsSegments that build themselves
  • Ordered in the last 30 days412 people
  • Quiet for 90 days268 people
  • Two or more orders173 people
Know every customer from a single profileManage connected records, behavioral tags, and opt-in consent across all touchpoints.

Bring Facebook Messenger into your customer operations.

Connect your Facebook Page and coordinate team communication effortlessly.

Start 7 Days FreeSchedule Demo