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WhatsApp + CREATO

Run WhatsApp Business outreach backed by rich customer context.

Coordinate inbound support dialogues and consented promotional broadcasts. Manage pre-approved templates and tracking in one place.

Start 7 Days FreeHow it works
Conversational messaging

Deliver timely responses and compliant marketing.

Respect Meta messaging policies while engaging customers with personalized data.

CREATO / InboxSample view

Emma Miller

WhatsApp message received
Order #1042 linked
Assigned to Dennis
Live conversation
CREATO / CampaignsSample view

WhatsApp broadcast

Template: new_collection_announcement
Segment: VIP buyers
Opt-in confirmed
Meta approved
CREATO / AutomationsSample view

Shipping alert

Trigger: Order dispatched
Template: delivery_tracking
Instant send
Automated notification
CREATO / Delivery ReportsSample view

Campaign metrics

Delivered: 98.4%
Read: 78.2%
Replies logged in CRM
Status verified
CREATO / InboxSample view

Emma Miller

WhatsApp message received
Order #1042 linked
Assigned to Dennis
Live conversation
CREATO / WhatsApp

Frequently asked questions

CREATO Platform

Explore products that complete this setup

WhatsApp Marketing
CModa Atelier
Hi Ayse, two items are still in your basket.
Linen Shirt · €38
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WhatsApp · just now

Relevant messages for consented customersDesign targeted campaigns for opted-in segments; track delivery, engagement, and conversion metrics.Unified Inbox
Inbox12 open conversations
AllAssigned to meAwaiting reply
Ayse Yildiz2mWhen will my order ship?
Mert Kaya9mDo you have this in a large?
Elif Demir24mI opened a return request
Burak Sen1hCan I pay on delivery?
Last order #1042 · €38 · In transit
Every conversation on one screenAssign, reply to, and track message history across all connected communication channels.Automations
AutomationProposal follow-up · Example flow
New lead receivedMeta form → CRM
Proposal sentCRM stage updated
Wait 3 daysStop if the customer replies
Send a reminderContinue the proposal conversation
Put structured workflows on autopilotCombine events, granular conditions, scheduled delays, and actions in one reliable visual builder.Contacts
ContactsSegments that build themselves
  • Ordered in the last 30 days412 people
  • Quiet for 90 days268 people
  • Two or more orders173 people
Know every customer from a single profileManage connected records, behavioral tags, and opt-in consent across all touchpoints.

Scale your WhatsApp customer communications.

Connect your WhatsApp Business account and start engaging customers with contextual messaging.

Start 7 Days FreeSchedule Demo