Skip to content
Data and security

Let’s clearly address scopes when working with customer data.

Let’s align on access boundaries, data utilization, and your organization’s security questions together. Review relevant documentation in one place.

What topics should we clarify for your business?

Security evaluations must be conducted alongside your concrete operational requirements and intended data scopes.

Account and access boundaries

Share which teams participate in specific customer workflows and what access controls they require.

Data and integration scope

Define collaboratively which storefront, messaging channel, and lead form datasets are ingested.

Communication and client preferences

Keep marketing broadcast consents and interaction permissions distinct; review data handling agreements.

Critical workflows and team oversight

Clearly delineate AI suggestions, mandatory team reviews, and automated execution scopes.

Relevant legal documents

Terms of Service

Master subscription agreement, WhatsApp terms, AI integrations, and acceptable use policies.

Read document

Privacy Policy

Visitor and account data collection, data protection safeguards, and privacy standards.

Read document

KVKK Information Notice

Data controller disclosures, processing legal grounds, and data subject rights under Law No. 6698.

Read document

Data Processing Agreement (DPA)

Security safeguards, data processor instructions, and sub-processor commitments.

Read document

Sub-processors & Service Providers

Data roles of AWS, iyzico, Meta, Google, and artificial intelligence foundation model providers.

Read document
CREATO / Security

Frequently asked questions about security